5

They were professional and pleasant. I didn't have to wait long and they were really friendly

4

5

Jeff Dixon, owner/operator saw me come in and immediately came to me and introduced himself to me before I could say what I needed. He and Jackson, the shop manager, were courteous, friendly and eager to help. They made sure everything my car needed was taken care of in a timely manner. They are my new go-to shop for my auto care. Thanks, guys!

5

Love this place. I had two separate unexpected auto issues within a 2 week period and this company took very good care of my car both times. My auto dealership is rather far away and I was afraid to make the drive with the issues. Grayson Tire and Auto stepped up both times and I was very impressed and grateful! I didn’t have an appointment either time but they fit me in. They’re also very quick! Just can’t say enough. Thank you! 5 Stars!

5

Oil change and tire pressure. Easy to get appointment. Polite and comfy waiting room.

5

Grayson Tire and Auto took my car back before I had time to sit. My car was done in early afternoon and I found their prices to be reasonable for all the work I got done. For being a teacher, they gave me a $50 discount! It made me smile! Please give them a try, you will not be disappointed! They are very professional and patient!

5

They did a great job fixing my car. Price was fair and service was faster than expected.

1

On 10/17/22, I took my 2009 Toyota Highlander to Grayson Tire and Auto Center in Grayson, Georgia, for the replacement of the water pump. I asked them if they gave military veteran discounts because I am a USAF veteran. The customer service person said yes. The 10% discount will be applied to the labor not the parts. Nothing was said about a maximum of $50 discount for veterans' discounts. When I received the invoice for the work done on 10/18/22, there was no line item for a 10% military discount on the $750 labor cost. They only discounted my invoice for $50. This was not explained to me before any work was done. Had I known that it was only $50, I would've went to another auto repair shop to have the work done. I live in the Grayson community and I want to support community-based businesses, but I will not support dishonest, false advertising, businesses. It's a core value. I greatly value honesty and transparency. PLEASE BEWARE of doing business with Grayson tire and auto center. In my opinion, they are not a honest and transparent business. I do not plan to do business with them again. Update 11/1/22! The owner reached out to me and listen to my complaint. He apologized and thanked me for doing business with his establishment. Apology was accepted. He also refunded the difference from the discount for veterans (10%) and the $50 discount that was given. He made things right and I can respect him for that. I plan to do business with him in the future.

Mr. Skinner, thank you for your service. We appreciate you. Mr. Jeff, the owner, spoke to you on Wednesday and apologized for the misunderstanding. We also refunded the additional $29. Please let us know if we can help you in any way. Thank you, Grayson Tire & Auto

- Grayson Tire & Auto Center
5

This was my 1st experience with GTA but I had heard good things about them so on impulse I pulled in to ask about pricing on a repair for my Kia Soul. The place was clean, the folks friendly and knowledgeable so when they offered their shuttle service to take me home which meant I could conveniently leave my car so they could do diagnostics asap I decided I'd give them a try. I think I made a good choice.

5

Just found my new service center of all my cars/truck. I made an advanced appointment for when I would not need my truck. GTA performed a VCT replacements on both banks of my 5.0 F150 , plug change, trans service and oil change. All done right on time. Pricing was very fair and service was excellent.